GTA 6 Preload Problems on PS5: How to Fix Can't Install Error

Video by Fix369. Watch on YouTube.

If you have preordered Grand Theft Auto 6 on your PlayStation 5 and encounter a "Can't Install" error, a download failed message, or an installation that stops halfway through, you can follow a few troubleshooting steps. Fix369 shared a guide providing four simple solutions to get your GTA 6 installation back on track when it fails, pauses, or won't start.

Check Your Internet Connection

A problem with your internet connection or download speed can cause installation errors or failures after reaching a certain percentage.

• Open Settings on your PS5.
• Go to Network, then Connection Status.
• Select Test Internet Connection and wait for the test to finish.
• Check your connection status and download speed.
• If the connection status is poor, connect to a different available network by entering its passcode.
• Alternatively, use an Ethernet cable for a more stable and faster internet connection.
• Go back to your downloads, select the failed GTA 6 download, and choose Retry or resume it from the download queue to start downloading automatically.

Check Rest Mode Settings

If your download fails midway, your rest mode settings might need adjustment so the process can continue while your console is inactive.

• Go to Settings and select System.
• Find Rest Mode.
• Make sure "Stay Connected to the Internet" is toggled on.
• Put your PS5 into rest mode manually if needed, allowing the download to continue.

Check Free Storage Space

Running out of room on your console can prevent smooth downloading.

• Make sure you have enough space on your PS5.
• Ensure you have at least 250 GB of free space to download smoothly.

What players are saying

Viewers found the troubleshooting tips helpful for resolving their installation issues. One viewer noted that the rest mode tip saved them and they wished they had known sooner, while another confirmed that switching on their rest mode successfully queued the game for downloading.